Contact Second Source Supply

How do I contact a seller?

The seller's contact information is available on the listing page. You will only be able to see their information when you are logged in. The seller is able to provide their phone number, email and web address.

How does pick up work?

You will coordinate pickup of materials with the seller.

How do I pay for materials?

You will coordinate payment of materials with the seller.

Sales taxes, fees and reporting to the appropriate entity are the responsibility of Second Source Supply's users.

Second Source Supply does not obtain or maintain any payment information.

How do I search for a listing?

You can view all listings from menu options or once you log in from Search under Listings. There are options to filter by Category, Keyword, Price, and Distance from a postalcode.

How can I sign up to be notified of listings?

First create an account. Once you are logged in, select Notifications located on the left side of your Dashboard and follow the prompts. You can set notifications for specific categories, price ranges, and keywords within a specific area.

How do I create an account?

It's easy to create an account using your email address and phone number. Both buyers and sellers can create their free account by clicking here and following the prompts.

I did not get an email from the system. Where is it?

It is likely in your spam folder. Here are how-to links to some common providers that show you how to fix it.

How much is an account?

There is no cost to setting up an account. You only pay when you want to list materials for sale and your first 5 listings are free!

What can I see without an account?

Without an account you can view materials listed on Second Source Supply. For the privacy of our users, you will not be able to see details of the listings or contact information unless you create a free account and log in.

What happens if a listing gets denied?

If your listing is denied, you will receive a credit back to your account for that listing.

How much is it to list a product?

Your first 5 listings are free! After that you can buy listings in the following bundles:

• 5 listings: $75
• 10 listings: $100
• 25 listings for: $200
• Unlimited listings for 30 days: $500

Once you list your materials, they will remain active until they are sold or you remove them.

What is prohibited from listing?

The following items are prohibited from Second Source Supply:

• Scissors lift, forklift or other heavy equipment
• Stolen tools or equipment
• Hazardous material or chemicals

Can I edit my listing?

Yes. After your listing has been added, you are able to edit your listing by clicking on "My Listings/Revise" from your dashboard.

Then submit the updated listing for approval

How long are listings live?

Your listing remains active until you sell your materials or you remove the listing. Second Source Supply also reserves the right to remove listings if appropriate.

What happens after I submit a listing?

After submitting your listing, Second Source Supply will review and approve.

How do buyers contact me?

You supply contact information when you create a free account.

How do buyers pay me?

You will coordinate payment directly with the buyers using whatever method you prefer.

• Popular payment methods: Venmo, Paypal, Cash, Check.
• Sales taxes, fees and reporting to the appropriate entity are the responsibility of Second Source Supply's users.
• Second Source Supply does not obtain or maintain any payment information.

How do I list a product?

1. Log into your account.
2. Click on "Listings"
3. Click on "New Listing"
4. Fill out the information about your materials. **Make sure to include sku and other specifications in the description. You may also include up to 6 photos per listing.
5. Click "submit listing" and it will be sent to the Second Source Supply admin team for approval.
6. Upon approval, your listing becomes active! It will remain active on the website until you mark it as sold or delete it.

How long does it take a listing to be approved?

Your listing will be approved by the Second Source Supply admin team.

Please allow 24-48 hours after submission for the team to review and approve your listing.